Smarttech247 - Recognized Representative Vendor in Gartner® Market Guide for Detection and Response 2024

What's inside the 2024 Gartner® Market Guide?
Gartner® Market Guide for Managed Detection and Response highlights key considerations for buyers looking for comprehensive MDR services. According to Gartner®, "MDR buyers are demanding compatibility for the areas of their infrastructure that are most critical to their mission. This means greater visibility into not just active threats but exposure to potential threats."
Key recommendations and findings from the report include:
"Consistency in delivery is a key feature of MDR services, as this enables them to achieve scale. But it also allows clients to get a better understanding of what the service will specifically deliver." At Smarttech247, we provide a high-touch professional security service to our global clients, tailoring our MDR to fit their business needs and allowing rapid scalability.
"Define specific required outputs (incident ticket structure, reports) and goals that address defined use cases before engaging with a provider." In the report, Gartner also emphasizes the need to understand SLAs appropriately and utilize them effectively. With our VisionX MDR platform, we provide complete transparency of our SOC performance and full visibility into SLAs, offering our customers enhanced reporting capabilities.
"...buyers want to introduce initiatives around exposure management (EM) within current constraints for technology acquisition. Gartner’s continuous threat exposure management (CTEM) program provides a route to enhance existing vulnerability management programs." Gartner also recommend MDR buyers to get integrated exposure visibility and understand context with threats. This reduces the volume of reactive issues and promotes faster resolutions. At Smarttech247, we specialize in integrating multiple technologies seamlessly to build resilience.
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Smarttech247 top-tier Managed Detection & Response capabilities focus on enhancing detection and response effectiveness with a data-first and 360° security approach. Our VisionX MDR platform combines expert human analysis, leverages AI and pinpoints risks and threats with high degree of precision. With a proven 319% ROI, Smarttech247 MDR is trusted by global organizations and we are proud to be a Gartner® recognized vendor for MDR.
Why global organizations trust Smarttech247? 
  • Human-led security combined with rapid detections & high service predictability
  • Proactive approach led with threat hunting and exposure management
  • Modern SOC functionality supporting active containment & continuous threat discovery

Disclaimer: Gartner, Market Guide for Managed Detection and Response, 24 June 2024. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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